Restaurant info
Opening Information

Opening Hours:
Lunch: 12:00 - 17:00
Dinner: 18:00 - 23:00

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
  • Wifi
  • Wheelchair Access
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available
  • Full Bar
  • Free Parking
  • Families and Children Welcome at lunch
  • Event Space
  • Easy Access
  • Dietary Needs Catered For
  • Children Welcome (Up to 8pm)
  • Car Parking
  • Business Lunch
  • Buffets, Business Meetings, Functions catered for
  • Bar
  • Awesome View
  • Accommodation

About Aurum

At Aurum, our cuisine celebrates the best of Essex and the UK and is located in the heart of Southend-on-Sea. Our 70 seater restaurant is open all day for breakfast, lunch, afternoon tea and dinner. We take care to collaborate with local suppliers and producers to preserve their traditions and heritage. We follow the cycle of the seasons to bring regional cuisine.

We constantly source and develop our ingredients and techniques to bring high quality, fresh and flavourful dishes to your table.

Our menu at Aurum uses the best of the season’s produce and is locally sourced. We aim for it to be a combination of refined gastronomy with delicious flavour but, importantly, for it to be healthy, balanced and exciting for the eye, as well as the palate.

Cuisine: Contemporary, Afternoon Tea, British, Fine Dining, Seafood, Set Menu, Steak, Sunday Lunch, Vegan Friendly, Vegetarian Friendly
Dress Code: Smart Casual,Casual,Dressed for Dining
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
596
4 Stars:
190
3 Stars:
68
2 Stars:
24
1 Star:
18
Visited On Tuesday, 25 February 2020

Partridge starter; the meat was very tough and chewy, bland and under seasoned. Venison main; again, nothing was seasoned and the meat was unbelievably dry (a piece of meat braised for hours void of moisture?). Passion fruit tart desert was disappointing, sweet pastry case filled with whipped cream and some passion fruit drizzled on top. The dining room was literally empty, but towards the end of our meal the owners/management sat down to eat and were making so much noise we had to keep pausing our conversation as we couldn’t hear each other speak. Not an ideal final impression. The place looks great, the food looks great; but sadly all style and no substance. The service was good... plus points there.

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Visited On Saturday, 22 February 2020

Booked for a hen do for 24 people, table wasn't ready at 3pm the time this was booked for. Split over 2 tables, was not advise of this on booking. Once sat down, no tea or water was brought out, waited until 3:40 until was brought a pot of tea or water. Kept asking for tea for none to be brought out and others that had tea wanted refills which didn't happen either. Waitress went round for other orders not off the afternoon tea menu (trying to make more money) in which she 'forgot' someones cocktail and they had to wait another 20 or so mins until she got her drink. Sandwiches arrived, all good and small pastries Cakes came out to 1 table and took another 30 mins until the main table with the bride sitting on to come out the service seemed to pick up towards the end when everyone had tea and cakes. The food was lovely, it was more the dopey staff that let this experience down

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Visited On Sunday, 23 February 2020

Great family birthday tea for 11 of us including 5 children aged 9,7,3,2,1. This is the 2nd time we have had a tea at Aurum and they are extremely good with children who don't always sit still for the entire 2 hours! Food delicious as always.

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Visited On Saturday, 22 February 2020

Food not very good and general couldn’t of cared less...will not be returning !!

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Visited On Saturday, 22 February 2020

Lovely food and very friendly service .. a very nice touch bringing out a candle and cake for our anniversary ... the only problem was very dim lighting making it difficult to read the cocktail menu card .. food was lovely particularly the Tuna Shumi .. unfortunately my venison was well done not medium as requested but still very tasty .. the vegetables were extremely yummy and fat chips were fab .. will definitely come back but during daylight hours to enjoy the view. The toilets were a little smelly but like to think it may have been due to the awful storms we’ve had recently and drainage problems .. Staff were very friendly and accommodating

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Visited On Friday, 21 February 2020

I spent my birthday here & everyone had a lovely time - thank you! We’ll be back

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Visited On Saturday, 15 February 2020

Fabulous dinner for my birthday was made to feel very special wonderful service and food can’t wait to come back

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Visited On Saturday, 15 February 2020

Sadly very disappointing especially considering the price per head for afternoon tea. Expected so much more. Sandwiches though catered to dietary requirements it failed with stale bread. The desserts didn't do much better where there's an egg allergy so was given chopped up fruit and what tasted like a very dry flapjack and jam tart. Expected so much more for what looked to be a great hotel and restaurant. Our server was terrible too, failed to even mention what we would be served beforehand, failed to offer tea/coffee where its part of the 'package' and he wasn't friendly or helpful. Will not be returning and certainly not be recommending to anyone. Waste of money.

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Visited On Friday, 14 February 2020

Meal on Valentines evening was very tasty. Shame that the nibbles were served the same time as the starters. Crab cakes were delicious. Filet steak was tender and perfectly cooked. My husband ordered sirloin steak bur received filet. We did not say anything and my husband enjoyed his meal. Desserts were nice but a crumble was served instead of Creme brûlée. However they did bring the Creme brûlée and said we could have the crumble as well. Not happy that there was a 10% service charge but we did know about this at the time of booking.

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Visited On Friday, 14 February 2020

This was our 3rd visit over the last 18 months. We arrived early so we could have drink in the bar we were lucky enough to get a table, following a 10 minute wait for cocktails these were enjoyed in the bar area. At the time of our reservation (21:30) we moved to the front entrance where we waited to be seen with several restaurant staff passing us without acknowledgement, Finally someone took our coats however informed us as our table was not ready. After a further wait we questioned the same person again that took our coats, he responded that our table was ready and pointed us to a waitress who we then followed to what we thought was our table we was then questioned why was following her as the table was not ready. So we came back to the top of restaurant to be met by a very rude older gentleman who was very condescending and said the table would be 2mins. There was a younger much more intuitive man at the front of the pass who asked if we were ok and followed up with the older gentleman who again was very rude to the staff member. Once sat down we’re offered complimentary cocktails by the man at the pass who clearly had a greater grasp and understanding of service. The food was of a good standard, cooked well, portion size and presentation reflected what you would expect. Our main waitress did her job adequately, was polite and friendly. However whilst we were eating the table next to us was being cleaned with strong spray products which we felt didn’t need to be done at the precise moment. When it came to paying we requested the bill 3 times prior to getting a card machine. It was clear that the owners were sat at the front table talking for the duration of our sitting, potentially all evening. Had I of been on a table in close proximity I would find this not in keeping with a romantic evening or what I would expect from a restaurant that would consider themselves to be a high end establishment in the local area. Especially when we heard of other not being happy and at no point did they make any attempt to address the raised concerns and left this to waiting staff who tried their best to resolve the situation. If you are going to make a visible presence as owners then support you team and interact with guests otherwise stay at home.

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Visited On Friday, 14 February 2020

Great luv all the colleagues that work there the chef's cook great meals. Will be letting friends know how Feb you are .

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Visited On Friday, 14 February 2020

Great luv all the colleagues that work there the chef's cook great meals. Will be letting friends know how Feb you are .

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Visited On Friday, 14 February 2020

Excellent meal beautiful food will definitely be returning 10out if 10

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Visited On Friday, 14 February 2020

Top quality incrediants and arty presentation.

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Visited On Thursday, 13 February 2020

Food was great couldn’t fault it in anyway. Don’t know why we had such a long wait for our meal as there were only three tables including ours that were occupied. The staff were friendly and polite.

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Visited On Wednesday, 12 February 2020

Lovely eating experience.

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Visited On Monday, 10 February 2020

There was a few things which took stars off. We had to ask for our tea. We had no tea spoons. Our cutlery and crockery were dirty at the table. The window and toilet doors were dirty on the inside of the restaurant. The waitress having very loud conversation about menus and staffing in the middle of service to the kitchen area. Things we did like was the food, and the general decor/atmosphere and the recognition of Birthday celebration but it didn't feel like we were in a four star venue more a three perhaps.

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Visited On Saturday, 08 February 2020

My first visit to Aurum and I was impressed. The food (my wife and I had the venison) was beautifully presented and cooked to perfection - although my wife felt that her venison was slightly over cooked. Generous vegetable portions too, which isn't always the case with fine dining restaurants. Desserts were also great. It was my birthday and the Maitre D' brought out a cake complete with candle and sang Happy Birthday to me - a cliché perhaps but a nice touch nonetheless. The restaurant was busy (Saturday lunchtime) and I a bit noisy but not enough to spoil the experience. Afternoon teas were being served at other tables (a tad early I thought) that looked fabulous. We finished with coffee and cocktails in the bar. A throughly enjoyable birthday experience. I will definitely be visiting again.

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Visited On Saturday, 08 February 2020

It’s was our 2nd time eating here because we loved our 1st, although the food was great (part from the peanut & chocolate being too dry) we could tell a bit of wear. Stained ceiling in the bar area and laminated (badly printed) desert menus all made it less classy then we remembered. Shall and home it doesn’t fall even further.

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Visited On Saturday, 08 February 2020

It was a lovely afternoon and the staff were very friendly and attentive. Would recommend to others. Thanks!

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Visited On Monday, 03 February 2020

Lovely venue great food never disappointed

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Visited On Saturday, 01 February 2020

Attentive, professional staff, excellent food and drink. An all round great evening.

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Visited On Sunday, 02 February 2020

Utterly awful experience

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Visited On Saturday, 01 February 2020

Had an amazing time for my mums 90th birthday. We were a party of 24 and 12 were children. From the booking until the party I cannot fault Seven. The manager and staff were amazing. My only criticism was, we had afternoon tea but had to ask for tea or coffee. They brought as much as we wanted once we asked but maybe if it was mentioned first. Apart from that, I would highly recommend this venue, they couldn’t have been more helpful. I originally was going to book at another establishment but once I mentioned 12 children, I was told they were fully booked!! Big thankyou to all at Seven for a very memorable afternoon. Jackie Cockbill.

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Visited On Friday, 31 January 2020

The waitress (sorry forgot name ) you were amazing sorry we had no money for top you really deserved it Thank you

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