Restaurant info
Opening Information

Opening Hours:
Small Plates: 12:00 - 21:00 (7 days a week)
A La Carte Dinner: 18:00 - 22:00 (Friday and Saturday)

Facilities
  • Disabled Access
  • Private Dining
  • Free WiFi
  • Outdoor Seating
  • Families and Children Welcome
  • Wifi
  • Wheelchair Access
  • Weddings and Other Private Parties Catered for
  • Gluten Free Available
  • Full Bar
  • Free Parking
  • Families and Children Welcome at lunch
  • Event Space
  • Easy Access
  • Dietary Needs Catered For
  • Children Welcome (Up to 8pm)
  • Car Parking
  • Business Lunch
  • Buffets, Business Meetings, Functions catered for
  • Bar
  • Awesome View
  • Accommodation

About Aurum

At Aurum, our cuisine celebrates the best of Essex and the UK and is located in the heart of Southend-on-Sea. Our 70 seater restaurant is open all day for breakfast, lunch, afternoon tea and dinner. We take care to collaborate with local suppliers and producers to preserve their traditions and heritage. We follow the cycle of the seasons to bring regional cuisine.

We constantly source and develop our ingredients and techniques to bring high quality, fresh and flavourful dishes to your table.

Our menu at Aurum uses the best of the season’s produce and is locally sourced. We aim for it to be a combination of refined gastronomy with delicious flavour but, importantly, for it to be healthy, balanced and exciting for the eye, as well as the palate.

Cuisine: Contemporary, Afternoon Tea, British, Fine Dining, Seafood, Set Menu, Steak, Sunday Lunch, Vegan Friendly, Vegetarian Friendly
Dress Code: Smart Casual,Casual,Dressed for Dining
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
628
4 Stars:
211
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75
2 Stars:
28
1 Star:
19
Visited On Wednesday, 04 November 2020

We had a very enjoyable evening Thank you We will return after lockdown 😊

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Visited On Wednesday, 04 November 2020

Wine glasses had water stains. Black tables showed all dirt/crumbs - but service and food were fab.

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Visited On Monday, 02 November 2020

Disappointed that the main course options were not more adventurous. The service was excellent, our waitress made up for shortcomings elsewhere.

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Visited On Saturday, 31 October 2020

A gorgeous dinner. Service was faultless, personal and friendly. The atmosphere was perfect, not too noisy, not too quiet, in an elegant, busy restaurant. We started with a martini and a gold champagne cocktail, oysters (delightful), bread and the crab cake (best thing! beautifully subtle flavour), followed by scallops, perfectly cooked and plated, and mussels. We then had two different steaks (fillet and rib-eye) and a bottle of Fleurie. Steaks were well-cooked and everything was served by bright, friendly and upbeat staff. Thankyou all. It was such a pleasurable dinner from start to finish. We felt truly looked after and will definitely be visiting again.

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Visited On Saturday, 31 October 2020

Very limited selection of sides, particularly vegetables. Spinach and cauliflower cheese wouldn’t go amiss. As much as I appreciate a smaller menu, maybe a bit more fish choice - you are right by the sea after all - and something lamb wise wouldn’t go amiss though maybe seasonal - that’s no excuse with fish though. The food was good enough but not write home outstanding and a dinner roll wouldn’t have gone amiss. That said, I would eat here again.

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Visited On Friday, 30 October 2020

First visit, but will not be our last. The staff are so accommodating, outstanding service and fantastic food. In all, it felt really welcoming and had a wonderful feel about the whole place

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Visited On Thursday, 29 October 2020

Lovely venue, excellent food and service as usual.

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Visited On Tuesday, 27 October 2020

I went for a bday meal with my sister and a couple of friends on a Tuesday evening. The staff were incredibly accommodating and kind, from the moment we walked in we received great service. I’ve been here a couple of times before, most recently in August and had always had great service and great food. The big disappointment for me on this night was that the food wasn’t up to the usual standard, including one dish we had to send back. It’s a real shame because this is a great place for a meal or celebration with really good service. I’d love to see the standard of the food return to what it was - I’ve had incredible inspired meals here, everything in the description above, but on this occasion it was not that at all. For the price point and it being a high quality restaurant, it was a disappointment.

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Visited On Saturday, 24 October 2020

Food was gorgeous as was the setting.

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Visited On Sunday, 25 October 2020

So disappointed with the service and the food . Was supposed to be a special occasion with the family for a birthday meal. Booked here as have been here on numerous occasions and always enjoyed staying and eating in the restaurant. The service if you can call it that was very slow and the waiters had to be beckoned each time so we could order drinks and after some time the menu. Food was average , waiting time was ridiculous especially with a baby and a young child. Main meal was Luke warm and came out in stages and then was wrong so got sent back. Manager was useless! Made excuses about the slow service but by this time ide had enough and the evening was ruined. Last time we came the staff were so attentive which is how it should be with paying customers. Will not be returning to you and I doubt the other people in the restaurant will be either who were also complaining. Also have cancelled our rooms and bookings for Boxing Day. A very dissatisfied customer

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Visited On Saturday, 24 October 2020

Excellent food and wine

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Visited On Saturday, 24 October 2020

great service with great food Fabulous time

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Visited On Friday, 23 October 2020

Brilliant attitude of staff, efficient service, great food and wine, slightly let down by the coconut desert but well dealt with.

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Visited On Sunday, 18 October 2020

Lovely food and lovely staff very impressed.

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Visited On Saturday, 17 October 2020

The food was really disappointing, not much choice and very ordinary, scallops starter overpowered by to many other flavours, steak was ok, dessert was a coconut cake which was tiny and stale, I could make better. The waitress was the best thing about the restaurant

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Visited On Saturday, 17 October 2020

Lovely venue for a special family celebration. Service was excellent from booking to the night itself. Menu was limited. Food was nicely presented but quite pricey. Would probably return for cocktails and drinks!

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Visited On Thursday, 15 October 2020

Fantastic experience for girlfriends birthday. Whole family very much enjoyed the experience. Would definitely recommend.

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Visited On Tuesday, 06 October 2020

Made a reservation however was told a la carte is unavailable and only small plates are available. When seated, we were told only the bar menu was available. Very disappointing after hearing of their great reputation. The food and service however were very good.

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Visited On Saturday, 03 October 2020

We had dined here on several occasions before the lockdown and have always been very impressed. On this occasion, however, it was a totally different experience. There has clearly been a change of staff as the service was poor and even accounting for the COVID issues the restaurant did not look anything like a fine dining establishment. Food was mixed but at least 2 courses (there were 4 of us) were not good including an overcooked tasteless steak which although was taken off the bill didn’t make up for a spoilt meal. Previously we felt this restaurant really was a step up from others in the area but that is most definitely not the case any longer which is really disappointing.

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Visited On Sunday, 04 October 2020

Well we was welcomed by the front of house manager who was very helpful fast and efficient. He showed us to our room and wished us a pleasant stay. All the staff were pleasant and very helpful. We ate in the restaurant twice and the food was excellent. The hotel was very clean and well maintained we will definitely be returning

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Visited On Friday, 02 October 2020

The staff are extremely friendly and very helpful, the atmosphere is great, it feels very warm and cosy I absolutely loved my evening didn’t want to leave!

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Visited On Friday, 02 October 2020

Best tasty food in town.

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Visited On Wednesday, 23 September 2020

Enjoyed lunch many times throughout the summer. Food and service has always been good & we were made particularly welcome by Lauren when restrictions were initially implemented . This ensured a good customer experience and our almost weekly return throughout September!

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Visited On Friday, 25 September 2020

Once seated at the restaurant we ordered cocktails which never arrived. My husband was then told they had no fillet steak so he had to change his order. We waited an hour for our main course and eventually had to ask for it. Many people entered the restaurant after us and got served cocktails and their dinner. We felt we had been completely forgotten about. We were then given our desserts to take away as we would not of eaten them by the 10pm curfew. Really poor and neglectful service. My husband never complains about anything but on this occasion he did.

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Visited On Wednesday, 23 September 2020

We were very disappointed that there was not the choice of menus as advertised on the website. It was our first meal out since the lockdown and had been given a voucher for last Christmas so we were really looking forward to having a lovely meal. We were therefore disappointed to only be supplied with the Small Plates menu, although we could have multiple dishes, but the choices were limited. It would also have been nice to have been advised when placing our order how much we had left to spend so we could have amended or ordered extra accordingly. A very expensive meal!!

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