Small Plates: 12:00 - 21:00 (7 days a week)
A La Carte Dinner: 18:00 - 22:00 (Friday and Saturday)
- Disabled Access
- Private Dining
- Free WiFi
- Outdoor Seating
- Families and Children Welcome
- Wheelchair Access
- Weddings and Other Private Parties Catered for
- Gluten Free Available
- Full Bar
- Free Parking
- Families and Children Welcome at lunch
- Event Space
- Easy Access
- Dietary Needs Catered For
- Children Welcome (Up to 8pm)
- Car Parking
- Business Lunch
- Buffets, Business Meetings, Functions catered for
- Awesome View
At Aurum, our cuisine celebrates the best of Essex and the UK and is located in the heart of Southend-on-Sea. Our 70 seater restaurant is open all day for breakfast, lunch, afternoon tea and dinner. We take care to collaborate with local suppliers and producers to preserve their traditions and heritage. We follow the cycle of the seasons to bring regional cuisine.
We constantly source and develop our ingredients and techniques to bring high quality, fresh and flavourful dishes to your table.
Our menu at Aurum uses the best of the season’s produce and is locally sourced. We aim for it to be a combination of refined gastronomy with delicious flavour but, importantly, for it to be healthy, balanced and exciting for the eye, as well as the palate.
Very impressed on our first visit. Will be booking our extended families big event there next year
All of the staff were welcoming and extremely polite to speak to and couldn’t do enough for us during our meal.
Had a lovely breakfast with a super view.
We had our wedding anniversary meal here and thoroughly enjoyed our meal. The food and service was excellent. Thank you for making it a great evening.
Waitress was lovely and made us feel looked after but not over the top. Got a bit chilly so she closed the doors for us. The small plates menu was divine, the tempura tiger prawns were delicious, in fact it all was. Chase Grapefruit gin and tonic, my new fave and a lovely glass of Sauvignon with dinner. Perfect night, still smiling now. We will be back.
Limited menu, but understandable given the circumstances. All the food was very good. Cocktails excellent as always
It was a nice meal, in a good setting
Lovely venue and setting, loved the outside terrace , food was lovely but service a bit slow asked for drink twice which never arrived but would return
Possibly the nicest roast beef in a long time. And who would thought a curried mussels starter could be so nice! Cutlery should be in the table before the food arrives and the offer of water for the table would’ve been nice too. Will certainly be going back.
The experience from the greeting from the hotels reception to the service and food were excellent
We love the food, location, staff and ambience.😊
Superb food & wine. Also had a cocktail which was very good Friendly staff
Appreciate the current circumstances however it seemed like the restaurant was understaffed. Started off ok with our drink order promptly taken, followed by our food order shortly after. Then we struggled to get the attention of the waiter/waitress after that, so some members of our party struggled to get a second drink for a long time. Food took a very long time to come, which, considering its Tapas, we were surprised at. The main complaint was that table next to us, who sat down about half hour after us, got their food before us... or so we thought. When they started saying they hadn’t ordered some items, we quickly realised that they had our food. When the waiter realised this, he tried to give us a couple of the dishes that had not been given to the neighbouring table. We obviously wanted all of our small plates to arrive together and so we swiftly asked him to take it away and provide us with fresh food at the same time. More waiting. Then when food came for a second time, the staff didn’t seem to know what the dishes were. The waitress put down one small plate claiming it was whitebait (which we had not ordered) when it was actually sardines (which we did order). It was all just a bit of a disaster and it’s a shame as we had taken my parents out for a treat to a restaurant they had never been to before. Safe to say we won’t be returning.
Menu was limited to small plates so would be keen to see the more extensive pre-Covid menu but food was delicious .
Had a wonderful evening, lovely place to sit, staff all very friendly, lovely and clean.
We come here for a afternoon tea and couldn’t fault any part of the experience, with that in mind we booked again, date night meal. What happened? Is there a new owner? The whole experience couldn’t be any further from what we previously remembered, the restaurant is still clean & modern but unfortunately that’s the only similarity (from this visit alone) so struggle to find any reason to recommend or revisit. Scruffy paper menu (small plate) that’s all that was available, which had a staggeringly small selection, not to mention, lacking any dish that could be considered a main meal. There was one waiter serving everyone which meant we had to find our own seat in the end, he was stretched unfairly considering there was another man who seemed to serve his friends/ family then ignore anyone else leaving the young lad running around like a headless chicken. After some time the RECEPTIONIST came in and asked to take our order, oh dear, every question she had to run off and ask someone else, not her fault, she shouldn’t have to be taking orders in the first place. The chicken tikka curry... that’s it, just a curry no rice available, mini sirloin? I could continue with it but would be nip picking and unfairly as we ended cancelling our order, left as quick as possible and went to a nice Italian in leigh!
When making a table reservation I asked to reserve an outside area. On the phone I was told that they couldn’t reserve outside tables on the system but they would reserve an inside table and leave notes that the table was intended to be outside and that would be handled by the staff on shift who would place a reserved sign on the table. None of that was true so I don’t know why I was told that. When I arrived things were hectic with an alarm going off and it took a while before there was anyone available on the front desk to talk to me. I was told I should not have been advised they would hold an outside table for me. This was annoying as we were quite a big group. However, they did say that the waiting staff would bring spare chairs. I looked around for waiting staff but couldn’t find any. Upon going back to the front desk I was told to wait again whilst they served someone else. Eventually another chair was brought out but that was probably about 20 minutes after I arrived in total. Once seated, the table service for drinks was extremely slow from the time ordering to the time the drinks arrived and we heard others complaining about the slow speed of service. We actually started ordering our next round of drinks when the first one arrived as that seemed to work well given how long they took to arrive. The waitress serving us was very pleasant and the setting was nice and we eventually enjoyed our evening but it was just chaotic to start. Seemed to me they needed more staff on shift. Perhaps two people on the front desk and more bar staff to prepare drinks quicker and there should always be a member of staff visible when outside that you can request table service from.
I know 5 stars all round seems high, but really, it was great. Pleasant greeting, signing-in book, nice open aspect from the dining room over the terrace to the estuary. Immediately offered drinks (so many places don't do this and lose out on a round or you have to call for staff). Smaller size portions at the moment. tapas style, including meats, veg, vegan, fish...from £6. We had one to start then another for main with more fries; and next time may well stay for longer and have more. Food very well presented and extremely tasty - nicely seasoned to give a real hit to the flavour ie butter and Worcester sauce for the sirloin steak which was already seasoned, lovely. Even with the £10 max per head govt discount it was fine value. Good rapport with all staff who were attentive and polite. Honestly, it was really good. Must be second or third visit here and better every time. Look forward to the next visit :)
Another great experience . Jonathon was as welcoming as the last time we went there. It’s a little gem in Southend but don’t tell everybody 🤫
Well organised, friendly service and delicious Tapas. We'll definitely be back :)
The whole team from reception, to the bar and the restaurant were absolutely fabulous. The cocktail was a very nice start to the eveing; each food course was delicious but deconstructed and together. It was clear that a lot of thought and love went into the menu and the cooking. Having the chef come over to our perfectly situated table was a bonus indeed. And the reception did their level best to get a cab when there was clearly a shortage of cabs locally. I can't wait to dine again.
To Jonathan, Syed, and supporting staff. Many thanks for making my special birthday such a splendid success despite the Doomsday scenario on the outside world. Food, surroundings - except for the adjacent hen party - and service were excellent . Again, thank you, Alexander Morrowsmith
Good service and prompt service, main meal could have been better but would still return
We thoroughly enjoyed ourselves. Pity the sea view was obscured by driving rain. I only put three stars for atmosphere because we ate particularly early as we were going to a show (this restaurant is brilliant if you're going to the Cliffs Pavilion) and it was very quiet. If we'd stayed for the Birthday Party I'm sure it would have hotted up.
My family and I went here for my birthday and the service, food and experience was wonderful! Thank you Aurum