Tuesday - Saturday: 12:00 - 00:00
Sunday: 12:00 - 22:00 (Last sitting at 8pm)
- Disabled Access
- Outdoor Seating
- Families and Children Welcome
About ARENS BAR & GRILL RUISLIP
A meticulously restored listed building with uncompromised luxury.
Acres of beautiful landscaped gardens.
Exciting contemporary menu.
Have a lovely meal and a great afternoon, please pass on my thanks to your restaurant manager Anna who when above and beyond to make our visit memorable!
always an enjoyable meal. the new outdoor/indoor seating area is lovely. could do with an extra person to take orders though, there was only one person on our side and she was so busy
A deal on cocktails such as a happy hour etc would be great
Brilliant service and made us feel super comfortable with our 1 year old! Delicious food!
My veg that came with the roast was rock hard
Lovely staff. However not a big fan of the app! Not brilliantly user friendly and drinks coming after food. Lovely food though.
Great food!! Great service
Staff where rude and un helpful apart from lady manager . Food was cold and bland . Drinks took 20 mins and had to be cancelled and refunded .
Great place, nice food and drink but not the cheapest. Great service, lovely people and quick. Great, cool atmosphere. Only complaint is the seats are bit uncomfortable as wood, they need cushions. And need more heaters in the main bit as cold now getting into winter.
The waiting staff were really kind helpful and attentive and when they came out with birthday cake was lovely and unexpected they had put candles on and sang. Even though I had a nightmare with connection to pay the lady was lovely.
I think it’s great that you’ve added the pergola, to give people the option to still meet, and in turn allow your business to continue running. Your Saturday brunches have been very welcome to my friends and me!
I had a wonderful brunch yesterday and was served by the lovely waitress Alana. I’ve been served by her many time’s too at the Pinner Arens! She is so so lovely and does everything she can to make your dining experience run smoothly. She’s professional but so friendly and warm too. Arens to me is always a delight and thank you to all the staff and management form keeping it open.
Our waitress was so lovely, she was attentive and helpful all the way through our Birthday Brunch.
Landy looked after us, with great service and a smile as usual .
Needs better contact arrangements. Facebook and email are not enough and telephone contact needs to be made available.
Fantastic evening as always. Staff are amazing, attentive and friendly. Food is excellent and portions of food are good. The expansion across the outdoors is lovely making it a really lovely setting for dinner and drinks! Thank you
I have visited three times this week and always received excellent customer service. The food has also been delicious. However I think the app slows down the service and I had to chase our food order using the app but not when taken by the waitress. I felt that as an outside space this was an ideal place to meet my elderly parents who live in tier one but now understand it is classed as indoor and not suitable for us to meet any longer. This is a shame.
Great service from our waiter. Thanks Mark
An enjoyable evening
Have been before.....very disapointed this time. Had booked to review new facilites, with a view to holding our wedding reception, albeit reduced in numbers. If you now have to use a phone app to order drinks and food, why not tell customers before hand. We hadn't got the app and were unable to find instructions on how to down load the app Result we left, went somewhere else, and had a nice evening, So in the long run you did us a favour...thanks
This is the second time I’ve booked in the last couple of weeks. My friend order the tempura burger I ordered chicken skewer & ribs. Our starters were nice but we then had to wait ages for our main course. When it came mine was fine but not worth £24 my friends burger was cold & her chips were very over done & very bitty she sent it back. The manager was so nice & gave us a glass of wine but at the end of the day my friend didn’t have a main meal as she would have had to wait a while & then eat on her own. At the prices you charge you would expect a nice meal
Fast service, great food, had a lovely birthday dinner, will come again
I feel this was an underwhelming experience. The food is good, but I feel no different to ordering and eating at McDonald’s, in fact you get a drink so much quicker there.! Last week the food and drinks arrived together when I had explained I wanted the drinks first. Same again this week, told two people. The service Is not very good. You just feel the whole experience is so impersonal and rushed you are on a conveyor, order, eat, leave. Getting a parking space is a nightmare not enough spaces. I know these are difficult times but I don’t get the same feeling or service when I eat elsewhere.
When I booked a table in a restaurant I don’t expect to be sitting outside with my coat on under no heater. Had to ask if there was a table inside and as there was we were moved. We ordered our drinks and food on an app and had to pay for them straight away on the app too. We were so shocked that as soon as the starter plates were moved away our dinner was in front of us. We had no time to allow that food go down or chat before the mains arrived. We were in the restaurant a total of 1hr. It was meant to be an enjoyable evening out but was totally rushed. Will not recommend to anyone.