Monday - Friday 7am till 21:00
Saturday - Sunday 11am till midnight
- Disabled Access
- Free Wi-Fi
- Alfresco Dining
Altus offers an elegant, polished and welcoming dining and drinking experience. Inspired by the great wine and Champagne bars of the world, yet distinctly local in its menus, and undeniably chic in its interiors; Altus is an experience like no other. A destination equally suited for an after work drink, to a memorable high-tea or a relaxed dinner.
Booked for mothers day high tea but the price per person listed wasn't clear on the booking website and ended up being charged way more than I expected as they assumed I wanted the premium package. Please clarify with each booking, your rate and inclusion package to prevent this happening in the future. Food and atmosphere were good but service was a little lacking for what we paid for ( have to ask repeatedly for service such as topping up for tea). Also number listed for the restaurant always ring out without an answer which makes it difficult to contact them. Non responsive to email as well.
The room just look like it had been chucked together there wasn’t much space to move between tables very poor selection of savoury items and nothing to drink other than tea coffee and water it was not worth $130 per person I am very disappointed in the service we received for Mother’s Day
The worst High Tea I have had. The quality of the food was really ordinary. I expected better from sofitel
Went there for drinks. Staff were very friendly however the service was very slow. We could see our drinks being served or on the counter with staff standing around the drinks chit chatting with each other rather than working
High tea was lovely. Highly recommend
It took over 15 minutes for anyone to even approach us to be seated, yet we were asked to leave the table for the next seating. The quality of the food was at the point of being inedible. Very disappointed with the experience and value for money for a venue that’s seeking to be 5-star. I rarely provide feedback online but felt the need to in this instance - the food/service needs a lot of improvement.
My feedback in particular is for the high tea. If patrons are told they only have 1.5 hour sitting and everything in relation to dietary requirements is submitted online prior to arrival service should start as soon as patrons arrive. Unfortunately we did not receive our water, champagne we ordered or high tea until 20 minutes into our seating. I don’t see why the serving of the high tea would not occur as soon as guests arrive so eating could be spread out amongst the sitting. Secondly it was disappointing that we weren’t seated on the side with the view. We were told all those spots were reserved but there was never any question on the booking to indicate that you could request seating there. You should potentially allow for seating booking for example like an airplane seat. If it’s booked it means someone got in before you which is fair. The view of the carpark from the other side is underwhelming. Can’t help but feel as though we didn’t get our money’s worth. It’s a shame cause the venue is beautiful.
Amazing food, service and view! Will definitely be coming back!
The staff, particularly the waiter that personally called me to confirm the booking and then also waited on us was so lovely, a credit to the bar! We enjoyed the little special touches and the food was good. This high tea was for my mum’s 80th birthday and loved it as did we all. The only thing that was a drawback was the parking is in the shopping center and I wasn’t able to get a park at all and subsequently had to park across the road - making this clear at time of booking would allow more time to find a park at the shopping center.
Love the ambience, a little luxury in the heart of Chadstone, enjoyed the Fleur la mode cocktails and oysters!
- Please add more cocktail options on your drinks list - Food was nice but still very expensive for the price - more vegetarian and vegan options on the standard menu would be appreciated also - Beautiful venue with a great view of the city - Pleasant and prompt staff
Pretty disappointing from coming into the bar. Had given my reservation to a total random couple. Offer us a table outside; didn’t give us an option to make up for the wrongdoing just lightly apologised. Service didn’t come til 30 minutes. Waiter was rude to top it off he only said there’ll be waits on food and not drinks. So waited for drinks 35 mins and food was 45 mins. Probably only good thing was the food was exquisite! Would definitely not come back again! Actually expected a lot especially coming from Sofitel chain! Nothing compares to No35!
Took 45 minutes to get first cocktail whilst watching staff chatting behind bar. Drinks were good service terrible.only managed 2drinks for 2 people in the time allowed, I don’t know why you need to book for that type of service
Our waitress was very helpful and friendly.
Excellent service by Shiva, he was fabulous. Food and drinks were awesome.
We will definitely be back!
Everything is perfect ! Would come back again if the session is 2 hours. 90 mins is too short and it was a bit rush to enjoy the food and drinks while catching up with the girls.
Oysters were nice, although didn’t feel not overly fresh Lovely service Great views
Lovely layout & furnishings. Felt that the food was a big let down - we started with just a bowl of chips & cauliflower. Both dishes arrived nearly cold, whilst the cauliflower was still crispy the chips were limp. This was disappointing given the cost. When I ordered a bottle of verve, the waitress was unfamiliar with the name and didn’t know what this was. She thought I ordered a furphy (which was kinda funny). In totally get being new, but think some training would have helped her here. Overall we had a good time, however for the cost I’m not sure we would return.
The chef went over and beyond to accommodate our request for vegetarian food.. we had a great time. I feel there could be bit better options with vegetarian/ vegan savouries but otherwise all good..
all round, amazing 🙌🏾
The food were absolutely delicious and ambience also beautiful. Nice nook in a busy area. We had a lovely time. Staff were friendly and responsive. The only issues is the time limit of 90mins - we felt rushed to finish the food and get out for the next high tea session. Maybe consider extending it for another 30mins - would have been lovely to stay longer and enjoy the place.
The young waiter was lovely , dressed very well and service was lovely . Daysee was lovely as always
Gorgeous venue with great service and food! Highly recommend