Weekdays 8:00 - 21:00
Weekends 8:00 - 21:00
- Disabled Access
- Free Wi-Fi
- Alfresco Dining
About Castaways Restaurant & Bar
Stunning cliff-top casual dining overlooking tasman sea and the black sands Karioitahi beach
Food and service was great. Only problem was the noise from other diners. We left early because of this.
Dinner was amazing and very tasty. Will be back in the future to dine and stay longer. Thank you to the team that was on tonight
The sunset was spectacular. Thanks!!
We had a really lovely meal with you and the food was yum. I wouldn’t usually let you know about something like this but I was quite shocked with what happened I thought I would let management know so more training can be put in place. The girl who served our table was great and really helpful. I had a spa & lunch voucher so my lunch was covered and we were going to pay for my boyfriends lunch with a voucher I had for castaways and the remainder with eftpos. We went up to pay and wanted to use the voucher. The 4th staff member that was approached asking if they knew how to use the castaways voucher attempted to put it through the till. I was told that’s just $19 so I went to payWave my credit card- the lady realised she had made a mistake and said I was not meant to pay this amount, it should have come off my gift card voucher. In my head I had added up a burger (free with spa deal) + Lamb kebab + two ginger beers + edamame beans could well be $19 cash plus my $46 remaining on my gift card. They then realised they could not refund my credit card but would pay the $19 to my bank account later in the week. This was after getting another manager to help deal with it. All this was fine and I completely understand people are learning. We then settled it and everyone was happy that the voucher would cover the remainder of the bill and we left. They told me I would receive $19 refund during the week. 5 minutes down the road I receive a call from your supervisor saying that they had made another mistake and that there was actually $8 left on the bill which would be deducted from my $19 refund. I was appalled with this. I can not believe a supervisor would call a customer letting them Know they still owed $8 on a bill (such a minor amount) after the drama we had had paying and standing at the till for 20 minutes waiting for staff member after staff member to try and sort out the transaction. I don’t care about $8 and would be happy to pay but in the future I don’t think it’s appropriate for staff members to call customers after they have left the restaurant chasing $8 after a mistake a staff member made. It would be great if you cleared this up with staff members as it has left us a with an average impression and memory of the restaurant even after a lovely lunch. Thank you
Great evening good food
Lovely meal for our anniversary, worth the trip, and loved the special touch - thanks!
Having arrived a little late for a massage appt in January which was part of an overnight stay + dinner with a friend who was celebrating a birthday, we unfortunately missed out on the massage and a rebook would have been at full cost. Another appt was subsequently made for a couple of weeks later (massage + lunch) and the staff were very accommodating and could not have been friendlier. Tina D
Service was fabulous food was lovely. Thanks for a lovely evening.
Food was delicious and amazing service. Restaurant area is quite small but what an amazing view watching the sun set. The staff were extremely accommodating.
Had a lovely lunch for our wedding anniversary, staff were wonderful and made it special. cheers
We thoroughly enjoyed our lunch, celebrating our 34th wedding anniversary.
Food was really lovely, unfortunately cocktails let them down. Margarita tasted like tequila and water only and the kiwi breeze was not worth the $19 price tag in my opinion. Aside from that the view is incredible as always and the staff lovely.
Freundliche Bedienung Gutes Essen Eher teurer
The venue is nice but needs work and completion. The sign on the road side displays pictures of the food etc, but the word Castaways is so small we drove past it. The gardens are overgrown with dandelions and grass and the roads/driveways have pot holes and badly patched areas. The studio was nice, well laid out and presented, but it too had a few things that needed improvement - the TV was tiny and in a cabinet that meant you couldn't see it well from either bed or chairs, and the bathroom had no extractor fan meaning it became damp and full of condensation. The view had the potential to be sensational, however tall Toi Toi growing in front meant that the view of the ocean was only a peak to the left. The food at the restaurant was also hit and miss. We have the Chill Out Package which meant it included dinner, 1 nt accom and breakfast for 2, for $370. The dinner was ok, with the entrees being the star. The scallops were excellent, and the duck confit one of the best we have had. The stuffed squash was well below average, with 3 rings of squash filled with white mush, being presented with a smear of hummus. the mush was meant to be basmati rice, chestnuts, dried cranberry & sage stuffing but had been overcooked to the point it was like porridge and indistinguishable in texture to the hummus . The squash itself was under cooked and still firm. For a $30 main - I found myself thinking that it was literally $10 per ring of slightly raw pumpkin. The views were fantastic, however pine tress were looming and threatening to take them away. The breakfast was a good buffet, with bacon, eggs etc and again, under cooked pastries that were soggy and raw on the bottom. We enjoyed our stay - it was time away from the children and home, but were disappointed at the cost for the food and views we had.
Excellent food with breathtaking ocean views!
The food and wine were superb and the service staff were delightful. Thanks again for a wonderful lunch.
Just the best service I could imagine. Large group for a special occasion and couldn’t be more helpful and organised Thank you so much to the whole team x
Didn’t enjoy lemon tart ice cream was already melted and not tasty My husband enjoyed stone grill black sand dish meat was nice and juicy
Far too loud in the restaurant. Castaways needs to install some acoustic panelling or take some other measure to reduce the noise levels. Servers couldn't hear what we were saying resulting in incorrect orders and needing to repeat ourselves. Meals are definitely not value for money, need more variation on menu. Good that meals were brought out quickly considering there were other large tables.
Food was well presented and tasted great! The atmosphere was good too. We were surprised how everyone had cleared out by 9.30pm. It’s such a lovely location for New Year’s Eve. The service was quick however some of the staff didn’t know the answer to some of the questions around the menu or wine list, but apart from that everyone was friendly and attentive. We will be coming back again.
Food quality was good however salad mains portion size should have been larger for the $25. Stone grill meals were very good but again side salad was very minimal. Drink options were good however service could have been better as I had to approach the bar to request another round of drinks while we waited for the remainder of our group to arrive.
A delightful spot and the food definitely City standard
Loved the spa treatment it was amazing I would totally recommend that part of our treatment. The meal however was average at best 😕 staff were lovey so service was great however the actual food was a let down, I had the cheese burger and specifically ask there be no tomato ( allergy’s) only to start eating and find tomato thru it like they had put it in then realised it said no and simply picked it off in places 😕 fortunately i don’t have a anerflicatic allergy or we could have been in trouble . My friend ordered steak and chips with salad, you can’t really call a piece of brown lettuce and 2 tomatoes a salad. Everything else was amazing apart from the food 😕.
All I wanted for dessert was icecream but they didnt have any. It was a nice meal but I'm not going to be in a hurry to go back
Pretty disappointing meal and service. Unlikely to recommend. So disappointing when there is such a stunning outlook.