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Afternoon Tea at Laguna

Greyfriars Road, Cardiff, United Kingdom, CF10 3AL
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Afternoon Tea is served from 1.00 - 6.00pm daily.

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About Afternoon Tea at Laguna

Indulge in a delightful Afternoon Tea here at the Park Plaza Hotel. Enjoy a delicious display of freshly cut finger sandwiches, sultana and buttermilk scones with clotted cream and strawberry preserve, welsh cakes plus a selection of miniature pastries and cakes and a selection of loose teas.

Traditional Afternoon Tea is only £15.00 per person or add on a chilled glass of Veuve Clicquot for a Champagne Afternoon Tea for £25.00

Afternoon Tea is served from 1.00 - 6.00pm daily.
To make a reservation in the next six months please book online below. Or if you would like to make a reservation for more than 8 people, or for any special requests, please call 02920 111 103 or email [email protected]

Dress Code: Smart Casual
Price point: $ $
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Avios will be awarded within 14 days from dining.
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11
Visited On Sunday, 25 June 2017

We had the gentlemans afternoon tea which was really good. Definitely recommend it!

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Visited On Saturday, 24 June 2017

Friendly staff who work very hard the young lady who served us afternoon tea was very pleasant, food was delicious and excellent presentation, I would definitely book a spa weekend again.

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Visited On Saturday, 24 June 2017

Waited a long time before anyone asked what we wanted to drink. When we asked for more tea it was not a fresh pot ,just hot water added to the first pot which made what was left of the original tea very weak.

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Visited On Saturday, 24 June 2017

Great service - allowed us to start late because one of our party was running late. Quick service once she arrived and always asked if we needed anything more - really enjoyable Gin afternoon tea

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Visited On Friday, 23 June 2017

Turned up on wrong day , staff was brilliant and managed to fit us in! Would recommend to friends ! Portion size and food quality was amazing ! Something different ! Brilliant service ! :)

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Visited On Thursday, 22 June 2017

it was quite warm day when we visited we feel abit stuffy inside restuarant. The waiting service was ok although we have to ask second time for some water. The afternoon tea itself small pastries we feel doesnt taste very fresh tart based was quite wet. Overall it was ok with areas of improvement.

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Visited On Sunday, 18 June 2017

On arrival we were seated, our waitress then checked what type of afternoon tea we were having and informed us of the teas available and then took the food order to kitchen, we did not see our waitress again then to take a drinks or tea order. Our food arrived about 20mins after still had no drinks. Asked the waiter/waitress thay brought our food if we could get some tea and place a cold drinks order. We then waited for our waitress to come back to take these orders, the tea arrived within about 5mins but it took around another 5mins for her to take the cold drinks order and another 5 before they come. We had almost eaten our gentleman's afternoon tea before having any drinks served to us. This made me rarther frustrated as I don't enjoy my food without having a drink to hand and then led me not not enjoying the overall experience. The gentleman's afternoon tea was a good idea and the food was lovely.

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Visited On Sunday, 18 June 2017

Not sure you would want me to give a review we are the family that had the terrible experience with the Gentlemans afternoon tea !!!!!!!

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Visited On Saturday, 17 June 2017

Excellent service. Very considerate of my daughter who is only 6months old. Food was amazing, as always.

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Visited On Saturday, 17 June 2017

Excellent

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Visited On Saturday, 17 June 2017

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Visited On Friday, 16 June 2017

hi , I have had afternoon tea here 4-5 times now and each time it's been a joy ...over the last few years I have also tried other establishments , some have been nice others not so good ..but I have never been disappointed at Laguna , it has always been my favourite ...keep up the good work , myself and fiends are sure to return ..

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Visited On Friday, 16 June 2017

We had a family event and 18 of us had High Tea at Park Plaza - Laguna - the food and service were excellent. Everyone commenting v v positively. The staff were super polite, friendly and attentive - nothing was too much trouble. Would definitely recommend this venue and will most definitely be using this venue again 10/10!! So very happy to recommend - Thank You!

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Visited On Wednesday, 14 June 2017

Living in the City Centre we like to eat out, and for us there was no better setting than the Park Plaza; a quick coffee in the bar or a quick bite to eat from their tempting menu, drinks on the terrace with the sound of bird song and the back drop of the museum and City Hall peeking through the trees. I visited yesterday as an early Father's Day treat for my Father-in-law and from start to finish the service was shambolic and slow, but the food that did arrive (because some of the items that were ordered were forgotten) was delicious, although only luke warm. The servers were very blasé in their attitude and we didn't feel the least bit special. I have been dining at the Park Plaza since it opened in 2005 as I used to work in Capital Tower on Greyfriars Road and it was convenient and a perfect place for Friday drinks. Yesterday was the worst service I had received. The on duty Manager was less than apologetic and only when we asked for the discretionary service charge to be removed did he return with an apology and want our valuable feedback. It was the opinion of the table that he had an air of arrogance about him. We sincerely hope that normal (and high quality) service resumes soon.

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Visited On Sunday, 11 June 2017

We had an amazing champagne gentleman's afternoon tea & one afternoon tea & both were absolutely delicious. Will definitely be returning.

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Visited On Sunday, 11 June 2017

Helpful staff, lovely afternoon tea

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Visited On Saturday, 10 June 2017

Food was cold...the sponge desert was soggy. As if it had been de-frosted. Tea and coffee was lovely.

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Visited On Saturday, 10 June 2017

None

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Visited On Thursday, 08 June 2017

The service was not good at all. I specifically ordered a special dietary order but it was wrong when it come. Also we asked for our champagne before our food and it didn't come until I had to ask after we began to eat.

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Visited On Thursday, 08 June 2017

A suggestion would be to have a cheese and biscuit course rather than the two desserts. This is only our preference however. The food and quality was fantastic.

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Visited On Monday, 05 June 2017

This afternoon tea was bought as a gift for a friends birthday, i upgraded to have a glass of champagne which was very palatable considering neither of us drink champagne. Both my friend and myself enjoyed it but we found it a little to sweet for us, I think swapping a few of the cakes and sweet pastries foe a bit more savoury would be great, saying that there is a choice of having a gentleman's option which we will most certainly be going back for in a few weeks.

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Visited On Saturday, 27 May 2017

Excellent service for a large group of people with different dietary requirements. Would definitely recommend to others and will be going back soon.

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Visited On Friday, 02 June 2017

Very little atmosphere in the bar. This was my second Hendricks tea, last time was much better. Bar staff much more attentive, even gave us a bit of a gin lesson. This was fine but unremarkable really. £22 I have had better.

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Visited On Thursday, 01 June 2017

Our first visit to Laguna was a very enjoyable experience with wonderful food and a very high level of service. The Afternoon Tea was booked as a birthday celebration and did not disappoint

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Visited On Monday, 29 May 2017

Excellent food and service

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