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Afternoon Tea at Down Hall Hotel

Matching Road, nr Bishops Stortford, United Kingdom, CM22 7AS
Restaurant info
Opening Information

At Down Hall, we serve Afternoon Tea daily between 1pm and 5pm, as all our Afternoon Teas are freshly made to order, reservations are required.

Facilities
  • Families and Children Welcome
  • Outside Seating Area
  • Free WiFi
  • Private Dining
  • Disabled Access
Menus

About Afternoon Tea at Down Hall Hotel

Visit Down Hall Hotel and Spa to experience the much-loved English tradition of Afternoon Tea at its finest! Served in the historic splendour of our lounge or Ibbetsons Tea Lounge, with a choice of delicious menus combined with a selection of the finest teas make for an unforgettable afternoon.

Cuisine: Afternoon Tea
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Avios will be awarded within 14 days from dining.
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5 Stars:
126
4 Stars:
37
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23
2 Stars:
9
1 Star:
6
Visited On Monday, 22 October 2018

A truly special experience. The afternoon tea was amazing. Thank you Down Hall

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Visited On Sunday, 21 October 2018

Serivce was excellent couldn’t fault it. Lovely food

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Visited On Sunday, 21 October 2018

My only thing and it’s really small but maybe a simple sandwich as my daughter didn’t eat any of them as she didn’t like the fillings but my boy had them instead 😂 The food was lovely ,filling and the service was fantastic . I also emailed and asked for a birthday plate as it was mother in laws birthday and it was bought out after we finished ...... thank you for today

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Visited On Saturday, 20 October 2018

I was disappointed that the ‘theme’ was Halloween, as this was not advised at the time of booking and differed from the menu advertised. There were inaccuracies when serving the tea and I felt the waitress was overstretched for the amount of people in the room, either that or she did not know who to serve first. It felt like we were being rushed to make decisions. With such a beautiful location we were very disappointed to be put in a dimly lit room, with a wobbly table overlooking the road to the car park! Having said all of the above, the food was nice. Value for money? I’m still undecided on that one. I think the description given on the website slightly over-eggs the experience delivered.

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Visited On Tuesday, 16 October 2018

Amazing cakes! Best I’ve had at afternoon tea. Good service!

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Visited On Sunday, 14 October 2018

I assumed when I booked it I would be in the “main tea area” (to the left as you walk in). I was forced to sit in a soulless room over looking a car park because I was told there was a wedding on and the normal room was not in use. On further inspection, there was in fact no wedding, just a 50th bday celebration tucked away in a separate room off the area I wanted to sit. The area was completely empty apart from a couple going over wedding plans with a member of your staff. I was there to celebrate my 11th wedding anniversary and was annoyed that I was lied to and that I wasn’t told this when I booked.

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Visited On Sunday, 14 October 2018

The staff are always so friendly at the hotel. And a lovely little surprise for my daughter with her happy birthday plate!

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Visited On Sunday, 14 October 2018

Very pleasant staff,helpful and courteous. Food excellant. Enjoyed by all the family.

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Visited On Sunday, 02 September 2018

Beautiful building and setting. Afternoon tea was disappointing due to the scones being hard and stale. Ask for replacements and they were just as bad and just warmed up. Although it was stated they were freshly baked it must have been early morning which means by 4pm they are well passed their best! Needs two bakes to be fresh if you are serving from 12 noon till 6pm. Service was good but you felt you were being hurried to leave as staff 'hovered' around looking at us! Sandwiches only average although cakes were good. For the money not up to standard.

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Visited On Sunday, 07 October 2018

Exellent friendly service.

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Visited On Saturday, 06 October 2018

Jane was super helpful and attentive with us all.

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Visited On Sunday, 30 September 2018

We had the best time here and everyone was so friendly and welcoming! We will definitely be back x

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Visited On Saturday, 29 September 2018

Lovely place for a birthday afternoon tea

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Visited On Sunday, 23 September 2018

The afternoon tea was delicious..however I did notice that as I had the gluten free option I did not have as much as my friend who had the normal one. Just maybe something to bear in mind. Great service though

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Visited On Sunday, 23 September 2018

Lovely welcoming attentive staff. Very impressed.

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Visited On Saturday, 22 September 2018

The staff were very freindly and welcoming the afternoon tea was very nice and there was plenty to eat.

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Visited On Sunday, 16 September 2018

Staff very attentative, food very nice but quite expensive for what you get. Would recommend

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Visited On Monday, 17 September 2018

We had originally had an issue. But this was resolved with great care and service. Beautiful place. Great staff

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Visited On Thursday, 13 September 2018

Attentive without being overbearing, excellent food and service. My grandad was very impressed with his 90th birthday treat!

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Visited On Sunday, 09 September 2018

I’d never heard of Down Hall until I was looking for places to take my sister and her partner for afternoon tea to celebrate their 40th birthday. This was a brilliant find, the hotel and it’s staff are lovely, nothing was to much trouble. The food was fresh and tasted amazing. We all had a nice stroll around the grounds afterwards. I would highly recommend and definitely visit again. Thank you for a lovely afternoon.

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Visited On Saturday, 08 September 2018

You asked me to review afternoon tea however we didn't have this we had a picnic for two - Please note this review is regarding the picnic only which I feel is now far less inferior that it used to be some years back! I have to say I was a bit disappointed at the picnic and feel it is not worth the £50 charged - it just doesn't feel special- you have the most wonderful hotel and grounds and I feel the presentation and contents were sadly disappointing. The hamper itself broke whist we were walking so we had to carry it in our arms, not a great start. Due to the shape of the hamper (curved) the contents were very untidy inside with cutlery and condiments rattling around in the base, there were no plates or glasses just the boxes the food came in and a couple of paper cups. The food itself was delicious however a bit too much cous cous. the presentation really let this hamper down and I feel a choice of drinks would have been nice some juice & or small bottle of wine - it all felt a bit cheap with sandwiches in what seemed cheap white bread wrapped up in Cling film, napkins & salt and pepper from the restaurant all a bit packed lunch & thrown together rather than country house picnic. The sad thing is I feel with a little more care and preparation this could be made to feel a wonderful experience, but unless something changed this is not one I would choose to do again. I love Down Hall its staff and all it has to offer but on this I feel let down.

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Visited On Saturday, 08 September 2018

A very pleasant afternoon felt very welcomed and looked after .

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Visited On Thursday, 30 August 2018

We expected to be seated in the lounge as on previous occasions. However on arrival we were directed to Ibbetsons. When this was queried we were told that we could not be served in the lounge as there was a wedding party using it. We were not advised of this on our confirmation. We have been twice before when wedding parties were taking place and were able to use the small lounge.

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Visited On Sunday, 02 September 2018

Fantastic, thank you so much!

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Visited On Thursday, 30 August 2018

What a difference has been made to the concept of Afternoon Cream tea. My husband and I had a cream tea at Down Hall 2 years ago and it was awfull and so were the staff. Today staff were great, food and tea great, lovely fresh sandwiches hot tea and warm scones. Slightly pricey but hey the environment made up for it. Thankyou Corinne Keith

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