Afternoon Tea at Down Hall

Matching Road, Hatfield Heath, nr Bishops Stortford, Essex, United Kingdom, CM22 7AS
Restaurant info
Opening Information

At Down Hall, we serve Afternoon Tea daily between 1pm and 5pm, as all our Afternoon Teas are freshly made to order, reservations are required.

Facilities
  • Families and Children Welcome
  • Outdoor Seating
  • Free WiFi
  • Private Dining
  • Disabled Access
Menus

About Afternoon Tea at Down Hall

Visit Down Hall Hotel and Spa to experience the much-loved English tradition of Afternoon Tea at its finest, with a choice of delicious menus combined with a selection of the finest teas make for an unforgettable afternoon.

Cuisine: Afternoon Tea
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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Diners Review
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5 Stars:
372
4 Stars:
128
3 Stars:
60
2 Stars:
32
1 Star:
13
Visited On Friday, 14 May 2021

Once we had placed our order, we were left to our devices and had to ask for a top up. It would have been nice if staff had kept more of an eye on us / checked in more. The food was delicious and it was a beautiful setting. We were pleased there was a parasol and there were heaters as we were informed that it was not undercover, so to dress appropriately. The music was very relaxing and created a good atmosphere. I would definitely return again and hope that the service was a little better.

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Visited On Friday, 14 May 2021

Great day. My only negative is the tea’s are not very nice and would be interested in more of a variety possibly a rose petal tea

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Visited On Friday, 14 May 2021

Staff were lovely and helpful. Nothing too much trouble. Had a lovely afternoon. Well done all.

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Visited On Friday, 14 May 2021

We had a very enjoyable afternoon tea. The selection of sandwiches, scones and cakes were really nice and tasty. The service was also very good, staff friendly and helpful! We happily would recommend the afternoon tea option at Down Hall.

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Visited On Wednesday, 12 May 2021

We ordered champagne and the waitress spilt the glass over my friend soaking her trousers and the cakes. Accidents can always happen but I think reducing the bill by one glass was rather mean.

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Visited On Thursday, 13 May 2021

Was lovely. Loved the terrace and the added touches of blankets and the heaters being put on and then the heat being increased. It unfortunately was raining but we enjoyed the shelter and the beautiful view. Food was lovely and ladies welcoming. Thank you. Xx

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Visited On Wednesday, 12 May 2021

Making the best of outdoor service only, the staff seated us next to heaters and there were blankets available. When it started to rain, umbrellas were produced and we were moved to a table under cover. We were surprised to see how many other people were enjoying lunch or afternoon tea on the terrace and it made for a nice atmosphere. The food was all delicious and plentiful, with more available on request. The staff were very attentive. We were , however, rather dumbfounded to be provided with a pot of tea and then told that someone had gone to get milk as they had run out!

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Visited On Wednesday, 12 May 2021

Had a lovely afternoon tea today - lovely food and service from the staff. This place seem to cater for possible chilly weather as well, with blankets provided. Luckily didn't need to use it as we were sat by one of the heaters and the weather was OK today. I was impressed that the staff paid attention to my email booking regards to my allergies. Overall I'm very happy with this place and look forward to coming back again very soon :D

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Visited On Sunday, 09 May 2021

Amazing

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Visited On Sunday, 02 May 2021

Fantastic afternoon tea with great service and beautiful views. The only feedback we would offer is perhaps having more child friendly cakes for the children such as brownies or cupcakes as the adult cakes were a bit rich for them

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Visited On Sunday, 02 May 2021

We arrived at the Down Hall Hotel for cream tea, the heavens opened and we were provided with umbrellas. We waited until the Manager made a space for us under cover. Wonderful service, delicious, delectable cream tea. Blankets were provided to keep us warm. As Always we will return. Highly recommended Julie and Glenn

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Visited On Saturday, 01 May 2021

Lovely afternoon, food was great and service was amazing. Thank you very much!

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Visited On Saturday, 01 May 2021

We where made to feel welcome and comfortable straight away, all the staff where lovely and polite. Afternoon tea was gorgeous and the little birthday treat was wonderful. We will definitely be returning for the Spa services.

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Visited On Thursday, 29 April 2021

Very enjoyable Afternoon with very friendly and attentive staff - nothing was too much trouble. Thank you

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Visited On Sunday, 25 April 2021

Great afternoon in a beautiful setting. Food was delicious and staff were friendly and helpful. Nothing was too much trouble. Thank you so much. Will definitely be back.

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Visited On Sunday, 25 April 2021

Delightful afternoon with my 9 year old daughter and her friends having afternoon tea served on the lawn in idyllic surroundings. A plentiful supply of delicious sandwiches, scones and cakes. A steady stream of tea/ coffee and juice for the girls kept us all happy. Staff very friendly and attentive. Great spot for children too as plenty of space/ lawn to run around and a giant chess set and play area features to one side of the house. Would highly recommend. 😊

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Visited On Sunday, 25 April 2021

Lovely tea in a lovely setting. Very filling, lucky we could take the leftover cakes home! We were undercover so it didn’t feel too cold.

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Visited On Saturday, 24 April 2021

Lovely outdoor setting for afternoon tea

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Visited On Friday, 23 April 2021

Did not realise tea /cappuccino was not included in price !!!!?????

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Visited On Friday, 23 April 2021

Lovely relaxed atmosphere and staff very friendly would do anything to please so the experience is perfectas such a lovely afternoon tea

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Visited On Friday, 23 April 2021

Thank you for a lovely afternoon. The staff were really friendly and accommodating. Food was delicious. We had a lovely seating area, really clean and comfy. Felt very safe given covid restrictions in place. Would recommend.

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Visited On Friday, 23 April 2021

Charley served us today and she was very helpful and very welcoming nothing was too much trouble. Would definitely come again and would recommend the afternoon tea xx

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Visited On Friday, 23 April 2021

Fabulous afternoon tea in a wonderful setting. Great service couldn’t fault it. Can’t recommend it enough.

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Visited On Sunday, 18 April 2021

We had a lovely afternoon, the food was reasonable. But there was no check back, we had to constantly look long and hard to order more drinks/get the bill/pay the bill. One of the female waitresses was really rude and not very helpful/friendly. The setting was gorgeous in the sunshine but that wasn’t to do with the venue as such!

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Visited On Sunday, 18 April 2021

The staff were very friendly and helpful

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