Afternoon Tea at Down Hall Hotel

Matching Road, Hatfield Heath, nr Bishops Stortford, Essex, United Kingdom, CM22 7AS
Restaurant info
Opening Information

At Down Hall, we serve Afternoon Tea daily between 1pm and 5pm, as all our Afternoon Teas are freshly made to order, reservations are required.

Facilities
  • Families and Children Welcome
  • Outdoor Seating
  • Free WiFi
  • Private Dining
  • Disabled Access
Menus

About Afternoon Tea at Down Hall Hotel

Visit Down Hall Hotel and Spa to experience the much-loved English tradition of Afternoon Tea at its finest, with a choice of delicious menus combined with a selection of the finest teas make for an unforgettable afternoon.

Cuisine: Afternoon Tea
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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280
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52
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26
1 Star:
12
Visited On Saturday, 14 March 2020

All the staff at Down Hall made us feel so looked after serving a beautifully presented variety of delicious sandwiches, warm scones and decadent cakes. We were impressed with how fresh everything tasted. Thank you for a lovely afternoon!

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Visited On Sunday, 15 March 2020

Lovely afternoon tea in a beautiful setting. Enjoyed walking round the grounds afterwards too.

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Visited On Saturday, 14 March 2020

A very enjoyable experience

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Visited On Saturday, 14 March 2020

A couple of finger sandwiches had crusts on the ends which were quite dry I viewed and booked the afternoon tea online and there was no mention that a 10% service charge would be added to the bill.

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Visited On Sunday, 08 March 2020

Our Afternoon tea was amazing and in a beautiful relaxing environment

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Visited On Friday, 06 March 2020

We had lovely afternoon in beautiful surroundings celebrating my husbands birthday the food was amazing ...would throughly recommend.

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Visited On Saturday, 29 February 2020

Really lovely setting and a nice afternoon tea. A slight draw back for us was the the level of service (considering the price). The wait staff are very nice and friendly, however we had two different servers who both poured our wine and decided to empty the entire bottle straight away! We were left with massive glasses of wine almost up to the brim which was very off putting. We all remarked that we would have preferred a normal size glass and to top it up as the afternoon went on. The scones were delicious. The sandwiches were nice, but would have preferred an alternative to the coronation chicken and perhaps a few extras. The cakes were nice and the savoury tartlets were very good. The price is on par with other hotel afternoon teas but the food and service didn't quite match the cost on this occasion. That said, we had a lovely time and everyone who works at the hotel were incredibly friendly and helpful throughout.

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Visited On Sunday, 01 March 2020

I have to eat gluten and lactose free. The staff were so understanding and accommodating. Can not fault them. Very enjoyable and delicious afternoon tea. Definitely be coming back and recommending to friends and family

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Visited On Sunday, 01 March 2020

Thank you for your wonderful service today. Our afternoon tea was scrumptious and made more special by your attention to detail and friendly and efficient service.

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Visited On Sunday, 01 March 2020

Was a lovely experience, nothing was too much trouble for the waiting staff so thank you all so much!

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Visited On Saturday, 29 February 2020

Service could have been better. Not once during our stay were were we asked if everything was ok, not until I was paying anyway. My tea was not replenished. It wasn’t particularly good value for money. I’ve enjoyed better afternoon teas and less expensive.

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Visited On Sunday, 23 February 2020

I have few comments: 1. the room was noisy. May I ask why are you serving food and afternoon tea in the same room? first you serve food until a certain time and then you serve afternoon tea. it is not nice having a tea and smelling meat! the room was noisy and was difficult to have a decent conversation 2. Long waiting time - we were not informed the long wait for the vegan option. We waited for more than 40 minutes 3. while we were having our tea, the cleaner started using the vacuum cleaner near us, that is unacceptable 4. the toilet was one disabled toilet, very dirty and used by all the guests at the wedding and restaurant. 5. overall a very disappointing and pricey experience

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Visited On Friday, 21 February 2020

Lovely experience, me and my mum went, only feed back would be the dessert part of the tea was extremely sweet and quite heavy maybe something a bit lighter would have been more enjoyable. Sadly we had to leave a scone each which we were quite upset about but couldn’t eat 2! All the food was very yummy and the tea was divine!

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Visited On Monday, 17 February 2020

Although it was noisy in the dining area this was just due to other guests. The service appeared a little chaotic at times & slow. Some ladies in the party were not impressed with the tea (being extremely weak). The actual quality of the afternoon tea was acceptable, not the best but not the worst ever taken. This is a convenient placed venue, lovely setting with an afternoon tea we would describe as ok but not the best.

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Visited On Sunday, 16 February 2020

Lovely venue. All the staff were extremely friendly.

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Visited On Saturday, 15 February 2020

We had a lovely afternoon at Down Hall. The food and drinks were excellent and the staff were wonderful. I would highly recommend it to anyone. Thanks very much

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Visited On Saturday, 15 February 2020

Excellent service by the waitress in the restaurant , Chinese or Asian . She was very attentive and so professional being friendly as well . We were a table of 9 at 3pm for my 50th birthday .

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Visited On Friday, 14 February 2020

The restaurant was practically empty but we were not asked if we were happy being seated right in the corner of restaurant next to a family of 4 - there was only 2 other tables occupied at this point yet we were all placed in the same corner. The staff didnt appear either professional or experienced and my tea came in a teapot which was filthy (I wish I had taken a photo) I worked at downhill approx 2 years ago and standards have definitely dropped. Disappointed

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Visited On Tuesday, 11 February 2020

Very pleasant afternoon with attentive staff

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Visited On Saturday, 08 February 2020

Very enjoyable time good food and we requested a change to smoke salmon sandwiches to ham sandwiches this was achieved with no fuss greatly appreciated this. Staff were excellent and the ambience in the room was warm and welcoming. This made our special celebration a wonderful experience

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Visited On Saturday, 08 February 2020

The food was nice and well made but nothing spectacular; the biggest asset was the staff. They were very attentive but without being intrusive. They were friendly and well informed - able to talk us through the teas on offer. And didn’t rush us, even though our booking time ran over. Highly recommend! And the grounds are beautiful!

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Visited On Saturday, 08 February 2020

The food was nice and well made but nothing spectacular; the biggest asset was the staff. They were very attentive but without being intrusive. They were friendly and well informed - able to talk us through the teas on offer. And didn’t rush us, even though our booking time ran over. Highly recommend! And the grounds are beautiful!

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Visited On Saturday, 01 February 2020

I just wanted to say a big thank you to all the staff at Down Hall. We had the best weekend from afternoon tea to relaxing in the spa to dinner then breakfast. All staff we found very helpful and accommodating. A BIG THANK YOU for making the weekend more than we ever thought.

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Visited On Wednesday, 05 February 2020

It was a lovely experience and we liked the venue as well.

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Visited On Saturday, 01 February 2020

A good Afternoon Tea at Down Hall for my Mums birthday. My only criticism is that the tea was too weak. We had a large pot for 3 - it definitely needed an extra tea bag. Also I noticed that when we ordered some more, due to running out, they just put more water in using the same original too weak tea bags! So our 2nd pot had virtually no tea at all. Hot water and milk! The sandwiches, scones and cakes were lovely.

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