Afternoon Tea at Down Hall Hotel

Matching Road, Hatfield Heath, nr Bishops Stortford, Essex, United Kingdom, CM22 7AS
Restaurant info
Opening Information

At Down Hall, we serve Afternoon Tea daily between 1pm and 5pm, as all our Afternoon Teas are freshly made to order, reservations are required.

Facilities
  • Families and Children Welcome
  • Outdoor Seating
  • Free WiFi
  • Private Dining
  • Disabled Access
Menus

About Afternoon Tea at Down Hall Hotel

Visit Down Hall Hotel and Spa to experience the much-loved English tradition of Afternoon Tea at its finest, with a choice of delicious menus combined with a selection of the finest teas make for an unforgettable afternoon.

Cuisine: Afternoon Tea
Dress Code: Smart Casual
Price point:
£ £ £ £ £

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87
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47
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24
1 Star:
10
Visited On Saturday, 02 November 2019

Had a lovely afternoon tea at Downs Hall.

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Visited On Thursday, 31 October 2019

Down Hall is a beautiful place to visit. After our afternoon tea, we spent some time walking through the grounds and sat in the lounge. Afternoon tea was a Halloween special, and was situated in a small room. It was a little disappointing on reflection; despite the excellent service and the extra birthday treat. The sandwiches were not particularly special and the jam was standard hotel small jars, rather than anything homemade. I think I would have rather had the afternoon tea in the lounge area in order to enjoy the view, and perhaps that could have been a choice asked of us when we arrived. I don't have any complaints, as such, just have had better afternoon tea experiences elsewhere.

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Visited On Wednesday, 30 October 2019

Afternoon tea for 6 people mixture of age ranges from 5-78. Sandwich’s dry, boring and flavourless. Scones were fine. Little cakes dry, there was one nice tasting one. Overpriced. Had stated it was Grandmas birthday they asked on the telephone booking if we’d like it written on a plate. We said yes. Nothing acknowledged. Mix up with teas.. had to ask for it to be corrected. Had to ask for water for the table. Bill came and was incorrect. Tea pot dirty, cracked and stained. Staff did not know the product. A very disappointing and expensive for what we received.

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Visited On Tuesday, 29 October 2019

I took my 13 year old son who has special needs, he loved the calmness of Down Hall and the attentiveness of the staff. The grounds are lovely too. A magical afternoon!

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Visited On Tuesday, 29 October 2019

Lovely setting great cream tea

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Visited On Monday, 28 October 2019

My Mother loved her Birthday treat..

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Visited On Tuesday, 22 October 2019

A lovely afternoon with wonderful food and lovely staff. Unfortunately we were made to feel uncomfortable by Gemma Collins who seemed to think I wanted to take photos of her. It was my friends birthday so I filmed her opening her present - It appears Ms Collins seemed to think i was filming her- I was not and wouldn't bother . She got her friend to move a large chair so she was out of her view from us- this was done with a lot of "drama" which made my friend and I feel very uncomfortable -Funny thing is my friend had never her of her. I do not suppose for one minute her rudeness will be relayed to her or her loud phone conversations and constant use of her phone. Would have been perfect (which i wanted for my friend) had it not been for her and her ignorance.

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Visited On Saturday, 19 October 2019

Excellent afternoon tea Staff very friendly and professional Highly recommend !!

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Visited On Wednesday, 16 October 2019

Generally certainly not value for money. Sandwiches wet and cold, a few unexciting cakes. Would not recommend to friends. Compares very unfavourably with Sopwell Hse, Hanbury Manor, etc.

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Visited On Wednesday, 16 October 2019

Booked online Halloween themed afternoon tea. Disappointed that it was not at all and was just regular afternoon tea, considering we searched for specifically. Never mind, lovely food though.

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Visited On Thursday, 10 October 2019

We came to Down Hall for afternoon tea for my Nan's birthday, she left with a huge smile, it was amazing. Highly recommend.

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Visited On Saturday, 05 October 2019

Absolutely delicious. By far the best afternoon tea I have ever had.

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Visited On Wednesday, 02 October 2019

Service was very friendly and the food was delicious. Very happy with our Allotment afternoon tea.

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Visited On Saturday, 28 September 2019

The day was great

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Visited On Sunday, 22 September 2019

Was mine and my mum's first time at Down hall for afternoon tea. Everyone was very welcoming and the service was great. The only thing I would say is it wasn't made to feel easy about asking for either a glass of champagne or prosecco. The lady asked if it was out first time and we said yes, but when saying what they had to drink the champagne and prosecco wasn't even offered. Otherwise would definitely go again and recommend to friends and family.

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Visited On Friday, 20 September 2019

We really enjoyed afternoon tea....we have been a few times before and always enjoyed it. They made every effort to meet a combination of dietary requirements and it was the nicest gluten free bread I have had as sandwiches. We had 2 very hungry children with us and had to wait about 1/2 hour for the food, which we felt was a bit long as we had already pre ordered when we booked on line. It was ok for us adults to wait, but children struggle to wait that long. We usually have afternoon tea in the cocktail bar on the very comfy seating, so we were surprised to have it in a dining area which was very cold and lacked that cosy/comfortable feeling. But I appreciate there was a wedding/event on so we had to be elsewhere. The waitresses were really friendly and helpful. We would definitely return and recommend to others.

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Visited On Sunday, 15 September 2019

Very disappointed by afternoon tea experience. Long wait for extra sandwiches, no spoon given for desert. Very slow service. Wouldn’t recommend.

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Visited On Thursday, 12 September 2019

Ideal day weatherwise so afternoon tea served outside. Superb

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Visited On Wednesday, 11 September 2019

We had a superb afternoon. We both really enjoyed it and appreciate the dietary effort. Our waitress made us feel very welcome and saw to our every need. It was also nice to be able to stroll around the grounds and even have a quick game of croquet. Thank you very much.

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Visited On Wednesday, 11 September 2019

A lovely afternoon in delightful surroundings. Service was prompt and solicitous. Thoroughly recommend.

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Visited On Tuesday, 10 September 2019

EXCELLENT! Service from Jane was outstanding. Lovely place, atmosphere and food and beverages. Could not recommend enough and we will be back soon.

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Visited On Monday, 09 September 2019

- we arrived for VEGAN afternoon tea and despite there being a pre reserved table for us, there was milk (vegans don’t have dairy) on the table - food was a little lacking, vegan sandwiches a little unimaginative and could have added a few Savory bits like falafel to bulk it out, not worth £60 - again despite waitress knowing both vegan she came out with a mini birthday cake on a plate, it was not vegan thank god we asked! Even the second cake out with chocolate happy birthday writing (dairy again) - perhaps separate lounges for those having tea and those having business meetings. We were sat next to a loud couple of men, on laptops, swearing and taking calls. Not conducive to a relaxing environment for a birthday experience. - cakes and scones were nice

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Visited On Saturday, 07 September 2019

We had a fantastic afternoon for our mum's 90th birthday. It was perfect

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Visited On Sunday, 08 September 2019

Gluten free option was incredibly dry and disappointing, not worth the money Normal option was nice but nothing special

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Visited On Saturday, 07 September 2019

Parking was an issue. It was difficult to get parked as there was a wedding on and a number of vehicles were parked over two spaces. At least 6 spaces were wasted this way. Perhaps some monitoring of the car park could be put in place for busy days to ensure people are parking within bays.

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